FREQUENTLY ASKED QUESTIONS
Distribber is an aggregator to iTunes, Hulu, Amazon, VuDu, Netflix, Cable VOD and much more. As an aggregator we work to receive, repair, conform, package, and deliver your film to the outlets you have chosen. Distribber allows filmmakers to keep 100% of all profits generated, which effectively removes any middlemen from taking undeserving revenue. Once your film is packaged, Distribber will deliver all assets into our partner portals to go live. Filmmakers have complete control over release dates, updates, removals, the list goes on. We are here 24/7 via email or 9am to 5pm PST on LIVE Chat just waiting to help! Get started today by clicking the "Submit Now" button below.
Where can my film be placed for sale?
With Distribber your film can be made available to consumers on the following stores in the following territories:
iTunes: US and Canada - We now have access to over 40 territories, please contact us for details.
Netflix Watch Instantly: US and Canada - We can now offer Netflix Streaming to UK, Ireland, and Latin America.
Amazon VOD: US only
Hulu: US only
Cable/Satellite/Telco VOD services: US only
We're always working to expand the options available to our clients. Check this page again soon to see our progress! (Update, we are weeks away from delivering content to the UK)
How can I track my sales?
Distribber has the ability to report your iTunes revenue. Above you can see our BETA version reporting system, we are always working to improve this and feedback is always welcome. We update these reports quarterly, but you will have 24/7 access to revenue reports via the "Dashboard" tab. For $9.99 you can request the latest report at anytime during the month. This is very helpful if you are running a marketing campaign and would like to view your latest stats to insure your campaign is working.
Our new platform "CineVolt" allows you to track live sales stats and view the engagement of your audience. As seen above, when you sell with CineVolt you get very important data that has never been offered to filmmakers before. Tracking your audience engagement can substantially increase your filmmaking skills by showing you where users loose interest in the film, or where filmmakers stay insterested.
Distribber has just announced its BETA version of Amazon Reporting as well. More info to come.
We are waiting for Hulu to have the ability to export reports that we can ingest. We have contacted them recently and they are working on it.
What does it cost me?
If you are delivering just one standard definition (SD) film to iTunes, there is a one-time charge of $1560 , which covers all the encoding, chapter breaking, tagging, and general caretaking that we’ll do to usher your film to full iTunes compliance and placement in the iTunes store.
After that, there is a flat annual service fee of $225 per film. The first year’s service fee is included in your $1560 .
For high definition (HD) delivery, the charge is $1595 .
CineVolt Initial submission fee for CineVolt is $5.00. (Bandwidth charged at $0.33/GB).CineVolt allows you to sell directly to fans and keep 100% of all revenue for $0.33/GB per month. We recommend this platform for those looking to quickly sell their film while retianing all rights and revenue.
If you are also using Distribber to access iTunes, placement on Hulu costs an additional $959. Hulu has been proven to be an amazing platform by generating filmmakers constant revenue along with iTunes and Amazon. . Hulu by itself costs $995 .
Amazon is $1175 to go live on Amazon VOD. This also includes our 24/7 ticket support and reporting.Discount: $450 when purchased with iTunes.
Redbox (Kiosk) is $1395 if accepted into their platform.
Netflix Watch Instantly:
Placement on Netflix Watch Instantly costs are $2250 for SD and $2500 for HD. The fee includes negotiating a streaming license for your film, 24/7 ticket support, and handling delivery of your film.
Cable VOD (Cable/Satellite/Telco VOD):
Submission is $7000, which for a limited time we will only be charging $450 (The decline fee). If your film is accepted, the charge is $7000 for guaranteed placement in a minimum of 80% of nationwide VOD households. Note that this service is not right for you if you do not have a good sense of the existing demand for your film. This deal works best for rightsholders who have already had some success with a title on VOD, are producing similar style/quality content for a similar audience, and want to retain more of their upside.
If you have multiple films, contact us for discount info.
There are no charges for shipping to the coding house and back to our office, but in times of failed Q/C and a new asset is needed then it will cost $30 for the asset to be shipped back to the appropriate party if a pre paid FedEx number is not provided. This amount can be paid via our custom invoice link.
Where does my money go?
Our Bank Account Silly!
Think of Distribber as a management service. You pay us, then we manage your account while you receive 100% of your revenue. It costs Distribber $1000 per film to Q/C, Code, and Deliver your project. The $225 yearly fee includes the management of your film, general accounting, 24/7 ticket support (Clients Only), and quarterly reporting. iTunes gives Distribber a report of each film, and each report must be manually downloaded and uploaded per film. So as you can imagine between the communication for delivery, the 24/7 support, the accounting, and the reporting, its a lot of work to not receive any revenue from the film, so we feel our prices are fair for the quality service you will recieve.
How and when do I get my money?
iTunes and Amazon generally send your sales information and money within 60 days after the end of the month in which the sale took place.
Distribber offers 24-hour access to your sales stats. No more waiting on old-model distributors for reports! Just log in to your account to see the latest sales that have been reported to us by the stores. We now pay everyone quarterly, within 10 business days of every collection. You may choose to receive your funds via Paypal (it’s fast!) or good old fashioned check.
What's my split with iTunes?
On a $9.99 sale, Distribber pays you $7.00. We give you 100% of what we collect from iTunes.
What's my split with Hulu?
Hulu collects advertising revenue based on the number of ads viewed while watching your movie, then pays you 50% of what they collect.
What’s my split with Amazon VOD?
50-50. Again, we give you 100% of what we collect.
What’s my split with Netflix Watch Instantly?
Unlike iTunes and Amazon VOD, Netflix’s Watch Instantly service does not pay “per turn.” Instead, they pay a license fee for your film’s Subscription Video On Demand (SVOD) rights — usually for one or two years. So, Netflix can stream your film to their subscribers as often as they wish during the term of your agreement, in exchange for the license fee Netflix pays for that term.
What’s my split with Cable/Satellite/Telco?
Each outlet cuts its own deal, so splits vary from cable operator to cable operator. Also, the elements of each film sometimes dictate better terms. As an average, you’ll see close to 50%.
Distribber is now an iTunes aggregator for feature films and TV Shows. Simply put, if you have a TV Show and you want to track your sales and keep 100% of your revenue then your in the right place. (Our submission form for TV Shows is now live)
Distribber is now an official Hulu distributor and aggregator handling TV-Show content directly with Hulu for distribution. Hulu is aware of our reporting system and are working hard to offer the data that Distribber requires in order to offer reporting from our Hulu partner portal to display on Distribber's revenue reporting tool. In the meantime we can distribute your TV-Show to stream on Hulu and Hulu Plus.
Distribber is now an official Amazon / Amazon Prime distributor and aggregator for high quality TV and Film content. Amazon has given Distribber a unique partner portal aside from Create Space. This allows Distribber to aggregate HD content directly to Amazon with HD files rather than .
Are closed captions required for delivery to iTunes?
Yes. For acceptance into the US iTunes store, you must include a closed captions file in the .scc file format. Distribber now offers Closed Caption Services, see below.
Can I be exempt from creating a Closed Caption file?
No. iTunes and a growing number of platforms are utilizing the FCC regulations as a jumping off point. The iTunes store has implemented its own rules independent of the FCC and providing Closed Captioning is the requirement for content providers to maintain active status on the iTunes storefront. They are not honoring exemptions to the regulation. If you are in need of Closed Captions asap, see below.
What format must my film be in, to deliver to iTunes in standard def?
- You may now deliver your feature and trailer as Pro-Res files on a hard drive or upload your files through our website using Distribber Connect
- File: Pro Res 422 HQ
- 720 × 480 – aspect defined 16:9 = 853 × 480 / 4:3 = 640 × 480
- Native Frame Rate
- Film: 23.98
- Video: 29.97i
- Audio: PCM Little Endian
- Stereo: Ch. 1 left, Ch. 2 right – Each audio channel needs to be its own track and paired
- File: Pro Res 422 HQ
- 1920 × 1080
- Native Frame Rate
- Film: 23.98
- Audio: Must have 8 channels of audio, or if not shot with 5.1 then you may submit in Stereo:
- 5.1 – L, R, C, LFE, Ls, Rs / PCM Little Endian / Each audio channel needs to be its own track
- Ch. 7 stereo left, Ch. 8 stereo right / PCM Little Endian / Each audio channel needs to be its own track
What format must my artwork be in, to deliver to iTunes?
Artwork can be a JPEG or TIFF. The image must be 2000 × 3000 pixels.
Artwork may NOT include: credit blocks, email addresses, URLs, product tagging, or any other contact information or any pricing information.
GETTING INTO THE STORES
Does my film get accepted automatically?
Our track record is extremely good for getting film and TV content onto iTunes. We have great relationships with all the platforms, but some are more picky than others. Start by submitting your film’s information in the form on the Distribber homepage (you get your money back if your film is not acquired, minus a $120 processing fee), and we’ll let you know within two weeks (often within a couple of days). Then, once your film is accepted, you can begin the deliverables process.
How is my film priced?
iTunes pricing is based on date completed (new release vs. library) and whether your film is HD or SD. there are pricing tiers for each platform, and you may choose which you think gives your film it’s best chance. You may change price tiers after your film is live. Just notify us of the change and it’ll be active in a few days.
Amazon allows you to set your retail prices.
Netflix Watch Instantly is a subscription service, and so has no pricing for individual films.
Cable/Satellite/Telco VOD pricing is set by the operator.
What are the acceptance guidelines?
While there are some rare exceptions, your film must:
- Be no racier than an MPAA R rating (if you don’t have an actual rating, you know what an R means)
- Be available on a high-resolution master (like DigiBeta) or as a Pro Res 422 HQ file (SD can be transferred via FTP).
- Have a trailer in the same aspect ratio as your master
- Have poster art available as a .jpeg or .tiff file without a credit block, URL, or pricing info on it
- Have some bragging rights (e.g. festival selection, awards, stars, name producers/directors, good reviews, timely subject matter)
Your film must NOT
- Be pornographic
- Be waiting to clear any licenses (music or any other)
- Be a home movie
- Be an instructional video
NETFLIX WATCH INSTANTLY
To receive an offer from Netflix for their Watch Instantly service, your film is submitted once a month to Netflix for consideration with our other films. Netflix will review all meta data sent and if they are interested we will let you know.
Do you take short films?
Yes! We can now deliver short films to iTunes,Hulu, Amazon, Netflix. Just choose "Short Film" during the submission process and we can help get your film onto iTunes.
How long does it take for a film to go live in the iTunes store once paid for?
On average it takes about 90 days, if you have absolutely no QC issues. Most of this time occurs with the encoders, in the QC process. Once iTunes has your approved materials, the process moves very quickly. Please remember, Distribber does not have control over when your film goes live — but this is an average.
How do I make changes to a film once I have paid for it?
Unfortunately there is no easy way to make changes to a film once you have delivered. We distribute your film immediately to the iTunes encoders for delivery and therefore cannot make changes to the delivered film.
So, be very careful that your information is correct!
How do I take down a film that has already been paid for?
Once your film is live on iTunes and you want to remove the film from the platform we will process a takedown for you. Takedown fee's for iTunes, Netflix, and Hulu will be $200 each, Amazon is $50 to process the takedown.
Do foreign clients need a US tax identification number?
Yes. In case the foreign client's intended market is the US market, they will need a US tax identification number. To obtain it, they need to fill out and submit the form W-7 from the official IRS (Internal Revenue Service) website http://www.irs.gov/pub/irs-pdf/fw7.pdf. Note, that in case the client wants to have their project on iTunes in their home country, no US tax identification number is required.
GET YOUR FILM IN OTHER STORES
Will you be offering access to other platforms, like Playstation, XBox, Redbox, etc?
Yes! We are in discussions to add several more outlets soon. You will be able to submit your film to additional stores for an additional fee. Get your film distributed to Redbox, Redbox Instant, Walmart, VuDu, and BestBuy shortly! We are very close to adding these new platforms. VuDu and Redbox Instant are both on Xbox, we are excited to get your films to a new marketplace!
Will you do anything to help market my movie?
Officially, we say no, but in reality:
We always discuss promotional strategies with the platform you are placed on. We push for prominent placement on the iTunes Independent Film and Documentaries homepages, and to tie-in with other iTunes properties (film and music) when relevant. We work with Hulu to help determine best placement. We and our VOD partners at Brainstorm media work with MSOs to pick favorable release dates and other opportunities. And of course we promote clients’ films through our social media networks and our mailing list.
Do you offer any other services?
Yes. We offer Closed Caption Services for short films, feature films, and TV shows.
Do you have any social accounts?
Yes. We have a Facebook which is facebook.com/distribber and Twitter which is twitter.com/distribber