FREQUENTLY ASKED QUESTIONS
MONEY
What does it cost me?
iTunes:

If you are delivering just one film to iTunes, there is a one-time charge of $1295, which covers all the encoding, chapter breaking, tagging, and general caretaking that we’ll do to usher your film to full iTunes compliance and placement in the iTunes store.
After that, there is a flat annual service fee of $79 per film. The first year’s service fee is included in your $1295.

For multiple films, contact us for discount info.

Amazon VOD:

For a limited time, if you sign up to use Distribber.com for iTunes distribution, you may add Amazon Video On Demand ABSOLUTELY FREE. Otherwise, the one-time charge is $95.

Netflix Watch Instantly:

For a limited time, if you sign up to use Distribber.com for iTunes distribution, you may add Netflix Watch Instantly ABSOLUTELY FREE. Otherwise, the one-time charge is $295 to negotiate a streaming license for your film and handle delivery.

How and when do I get my money?

iTunes and Amazon generally send your sales information and money within 45 days after the end of the month in which the sale took place. As an example, if you had sales in the month of February, the store sends your sales information and money by April 15 (45 days after the end of February).

Distribber offers 24-hour access to your sales stats and your money. No more waiting on old-model distributors for reports and checks! Just log in to your account to see the latest sales that have been reported to us by the stores, and view your cash balance. You may withdraw your funds at any time via Paypal.

What’s my split with iTunes?

On a $9.99 sale, Distribber pays you $7.00. We give you 100% of what we collect.

What’s my split with Amazon VOD?

50-50. Again, we give you 100% of what we collect.

What’s my split with Netflix Watch Instantly?

Unlike iTunes and Amazon VOD, Netflix’s Watch Instantly service does not pay “per turn.” Instead, they pay a license fee for your film’s Subscription Video On Demand (SVOD) rights — usually for one or two years. So, Netflix can stream your film to their subscribers as often as they wish during the term of your agreement, in exchange for the license fee Netflix pays for that term.

DELIVERABLES
iTunes:
What format must my film be in, to deliver to iTunes in standard def?

For SD:

Can I deliver in HD?

Yes! It costs a bit more: $1595 instead of $1295. Drop us a line and we’ll get you the HD delivery spec. The first bit of info we tell HD filmmakers first is that to deliver in HD, you must have a 5.1 sound mix.

For HD:

What format must my artwork be in, to deliver to iTunes?

Artwork can be a JPEG or TIFF. The image must be 800 × 1200 pixels.
Artwork may NOT include: credit blocks, email addresses, URLs, product tagging, or any other contact information or any pricing information.

Amazon VOD:

Accepted Tapes and Formats:

High Definition

HD-CAM (1080p, 1080i) Format: N/A
HDV (720p, 1080i) – Format: N/A

Standard Definition

Digital Betacam (DigiBeta) – Format: NTSC, PAL
BetacamSX NTSC – Format: PAL
D2 – Format: NTSC
BetacamSP – Format: NTSC, PAL
U-Matic (3/4") – Format: NTSC
Betacam – NTSC, Format: PAL
1" Open Reel (Type-C) – Format: NTSC
MiniDV, DV (DV25) – Format: NTSC
DVCPro (D7) – Format: NTSC, PAL
DVCam (DV25) – Format: NTSC, PAL

GETTING INTO THE STORES
Does my film get accepted automatically?

Yes to Amazon VOD, No to iTunes and No to Netflix Watch Instantly.
Start by submitting your film’s information in the form on the Distribber homepage and paying the fees (you get your money back if you are declined), and we’ll let you know within two weeks. Then, once your film is accepted, you can begin the deliverables process.

What are the acceptance guidelines?

GENERAL

While there are some rare exceptions, your film must:

Your film must NOT

NETFLIX WATCH INSTANTLY

To receive an offer from Netflix for their Watch Instantly service, your film must already be available in Netflix’s database. That is, if you search for your title on www.netflix.com, it is either already available on DVD, or if not, it appears as available to “Save” for the future.

Do you take short films?

Not yet, but we hope to be able to soon.

How long does it take for a film to go live in the iTunes store once paid for?

On average it takes about 6-8 weeks. Please remember, Distribber does not have control over when your film goes live — but these are averages based on long-term distribution relationships with the DSP (digital service provider).

Is there a way to expedite my release?

Unfortunately no, not at this time, but we promise to cross our fingers for you.

How do I make changes to a film once I have paid for it?

Unfortunately there is no easy way to make changes to a film once you have paid for the delivery. We distribute your film immediately to the iTunes encoders for delivery and therefore cannot make changes to the delivered film.
So, be very careful that your information is correct!

How do I take down a film that has already been paid for?

If your film has been live on iTunes for at least twelve months then just contact us and we will process a takedown for you. For films that have not been live for at least twelve months there is an early takedown fee of $95.

My go-live date has passed, why is my film not live?

There could be multiple reasons for why a film may not be live before or after the projected go live date has passed. More often than not it is because there is an open issue that needs to be resolved. If your film is not live but your go live date has passed, please contact us!

OTHER STORES
Will you be offering access to other platforms?

Yes! We are in discussions to add additional stores. If you represent a platform that would like to be included, please contact us at support@distribber.com

MARKETING
Will you do anything to help market my movie?

Officially, we say no, but in reality:
We promote clients’ films through our social media networks and our mailing list. We push for prominent placement on the iTunes Independent Film and Documentaries homepages, and to tie-in with other iTunes properties (film and music) when relevant.