News: We are currently adding a ticket system that will allow all clients to submit support tickets 24/7 - We are also adding Redbox, Walmart, and BestBuy to our platforms. We will be accepting new films shortly.
FREQUENTLY ASKED QUESTIONS
What’s Filmmaker Direct?

Filmmaker Direct is a new label appearing nationally on all major cable, satellite and telco VOD systems. Audiences who buy your film via their cable company’s video-on-demand service will know that 100% of the profits from their purchase will go directly to you, the filmmaker. That’s because it follows the same flat-fee business model as our popular iTunes service — we take no revenue share. For more information about whether it’s right for you and your film(s), contact CEO Adam Chapnick directly: adam [at] distribber.com

TERRITORIES
Where can my film be placed for sale?

With Distribber your film can be made available to consumers on the following stores in the following territories:

iTunes: US and Canada
Netflix Watch Instantly: US and Canada
Amazon VOD: US only
Hulu: US only
Cable/Satellite/Telco VOD services: US only

We’re always working to expand the options available to our clients. Check this page again soon to see our progress!

MONEY
What does it cost me?
iTunes:

If you are delivering just one standard definition (SD) film to iTunes, there is a one-time charge of $1295, which covers all the encoding, chapter breaking, tagging, and general caretaking that we’ll do to usher your film to full iTunes compliance and placement in the iTunes store.
After that, there is a flat annual service fee of $79 per film. The first year’s service fee is included in your $1295.

For high definition (HD) delivery, the charge is $1595.

Hulu:

If you are also using Distribber to access iTunes, placement on Hulu costs an additional $399. Hulu by itself costs $750.

Amazon VOD:

For a limited time, if you sign up to use Distribber.com for iTunes distribution, you may add Amazon Video On Demand ABSOLUTELY FREE. Otherwise, the one-time charge is $95.

Netflix Watch Instantly:

If you are also using Distribber to access iTunes, placement on Netflix Watch Instantly costs an additional $250 for SD and $395 for HD. Netflix Watch Instantly by itself costs $595 for SD and $795 for HD. The fee includes negotiating a streaming license for your film and handling delivery.

Filmmaker Direct (Cable/Satellite/Telco VOD):

Submission is $249, which for a limited time is waived, so submission is now FREE. If your film is accepted, the charge is $5000 for guaranteed placement in a minimum of 80% of nationwide VOD households. Note that this service is not right for you if you do not have a good sense of the existing demand for your film. This deal works best for rightsholders who have already had some success with a title on VOD, are producing similar style/quality content for a similar audience, and want to retain more of their upside. If you think this could be right for you, please contact CEO Adam Chapnick directly to discuss: adam [at] distribber.com .

If you have multiple films, contact us for discount info.

How and when do I get my money?

iTunes and Amazon generally send your sales information and money within 60 days after the end of the month in which the sale took place.

Distribber offers 24-hour access to your sales stats. No more waiting on old-model distributors for reports! Just log in to your account to see the latest sales that have been reported to us by the stores. We now pay everyone monthly, within 10 business days of every collection. You may choose to receive your funds via Paypal (it’s fast!) or good old fashioned check.

What’s my split with iTunes?

On a $9.99 sale, Distribber pays you $7.00. We give you 100% of what we collect from iTunes.

What’s my split with Hulu?

Hulu collects advertising revenue based on the number of ads viewed while watching your movie, then pays you 50% of what they collect.

What’s my split with Amazon VOD?

50-50. Again, we give you 100% of what we collect.

What’s my split with Netflix Watch Instantly?

Unlike iTunes and Amazon VOD, Netflix’s Watch Instantly service does not pay “per turn.” Instead, they pay a license fee for your film’s Subscription Video On Demand (SVOD) rights — usually for one or two years. So, Netflix can stream your film to their subscribers as often as they wish during the term of your agreement, in exchange for the license fee Netflix pays for that term.

What’s my split with Cable/Satellite/Telco?

Each outlet cuts its own deal, so splits vary from cable operator to cable operator. Also, the elements of each film sometimes dictate better terms. As an average, you’ll see close to 50%.

DELIVERABLES
Closed Captions
Are closed captions required for delivery to iTunes?

Yes. For acceptance into the US iTunes store, you must include a closed captions file in either the .scc or .cap file format.

iTunes
What format must my film be in, to deliver to iTunes in standard def?

For SD:

For HD:

What format must my artwork be in, to deliver to iTunes?

Artwork can be a JPEG or TIFF. The image must be 1400 × 2100 pixels.
Artwork may NOT include: credit blocks, email addresses, URLs, product tagging, or any other contact information or any pricing information.

Amazon

For Amazon VOD, you need only provide a standard play-DVD (no data disks or Blue-Rays). This is because Amazon will down-res to DVD quality, so we discourage the expense and risk of creating and delivering other sources.

GETTING INTO THE STORES
Does my film get accepted automatically?

Amazon VOD: Yes
iTunes: No
Hulu: No
Netflix Watch Instantly: No
Cable/Satellite/Telco VOD: No

Our track record is extremely good for getting film and TV content onto iTunes. We have great relationships with all the platforms, but some are more picky than others.
Start by submitting your film’s information in the form on the Distribber homepage (you get your money back if you are declined, minus a $39 processing fee), and we’ll let you know within two weeks (often within a couple of days). Then, once your film is accepted, you can begin the deliverables process.

How is my film priced?

iTunes pricing is based on date completed (new release vs. library) and whether your film is HD or SD. There are 4 price tiers, and you may choose which you think gives your film it’s best chance. You may change price tiers after your film is live. Just notify us of the change and it’ll be active in a few days.

Amazon allows you to set your retail prices.

Netflix Watch Instantly is a subscription service, and so has no pricing for individual films.

Cable/Satellite/Telco VOD pricing is set by the operator.

What are the acceptance guidelines?

GENERAL

While there are some rare exceptions, your film must:

Your film must NOT

NETFLIX WATCH INSTANTLY

To receive an offer from Netflix for their Watch Instantly service, your film must already be available in Netflix’s database. That is, if you search for your title on www.netflix.com, it is either already available on DVD, or if not, it appears as available to “Save” for the future.

Do you take short films?

Not yet, but we hope to be able to soon.

How long does it take for a film to go live in the iTunes store once paid for?

On average it takes about 90 days, if you have absolutely no QC issues. Most of this time occurs with the encoders, in the QC process. Once iTunes has your approved materials, the process moves very quickly. Please remember, Distribber does not have control over when your film goes live — but this is an average.

How do I make changes to a film once I have paid for it?

Unfortunately there is no easy way to make changes to a film once you have delivered. We distribute your film immediately to the iTunes encoders for delivery and therefore cannot make changes to the delivered film.
So, be very careful that your information is correct!

How do I take down a film that has already been paid for?

If your film has been live on iTunes for at least twelve months then just contact us and we will process a takedown for you. For films that have not been live for at least twelve months there is an early takedown fee of $95.

OTHER STORES
Will you be offering access to other platforms, like Playstation, XBox, Babelgum, etc?

Yes! We are in discussions to add several more outlets soon. You will be able to submit your film to additional stores for an additional fee.

MARKETING
Will you do anything to help market my movie?

Officially, we say no, but in reality:
We always discuss promotional strategies with the platform you are placed on. We push for prominent placement on the iTunes Independent Film and Documentaries homepages, and to tie-in with other iTunes properties (film and music) when relevant. We work with Hulu to help determine best placement. We and our VOD partners at Brainstorm media work with MSOs to pick favorable release dates and other opportunities. And of course we promote clients’ films through our social media networks and our mailing list.