Our FAQs page is always receiving new updates for reporting and TV-Shows. Be sure to check back for more information.
FREQUENTLY ASKED QUESTIONS
What’s Filmmaker Direct?

Filmmaker Direct is a new label appearing nationally on all major cable, satellite and telco VOD systems. Audiences who buy your film via their cable company’s video-on-demand service will know that 100% of the profits from their purchase will go directly to you, the filmmaker. That’s because it follows the same flat-fee business model as our popular iTunes service — we take no revenue share. For more information about whether it’s right for you and your film(s), use the Contact Us tab.

TERRITORIES
Where can my film be placed for sale?

With Distribber your film can be made available to consumers on the following stores in the following territories:

iTunes: US and Canada - (Update May 25th 2014) We now have access to over 40 territories, please contact us for details.
Netflix Watch Instantly: US and Canada - (Update May 25th 2014) We can now offer Netflix Streaming to UK, Ireland, and Latin America.
Amazon VOD: US only
Hulu: US only
Cable/Satellite/Telco VOD services: US only

We’re always working to expand the options available to our clients. Check this page again soon to see our progress! (Update, we are weeks away from delivering content to the UK - April 23rd 2014)

REPORTING
How can I track my sales?
iTunes:

Distribber Reporting

Distribber has the ability to report your iTunes revenue. Above you can see our BETA version reporting system, we are always working to improve this and feedback is always welcome. We update these reports monthly, but you will have 24/7 access to revenue reports via the "My Projects" tab. For $9.99 you can request the latest report at anytime during the month. This is very helpful if you are running a marketing campaign and would like to view your latest stats to insure your campaign is working.

Amazon:

Distribber Reporting

Distribber has just announced its BETA version of Amazon Reporting as well. More info to come.

Hulu:

We are waiting for Hulu to have the ability to export reports that we can ingest. We have contacted them recently and they are working on it.

MONEY
What does it cost me?
iTunes:

If you are delivering just one standard definition (SD) film to iTunes, there is a one-time charge of $1560 , which covers all the encoding, chapter breaking, tagging, and general caretaking that we’ll do to usher your film to full iTunes compliance and placement in the iTunes store.
After that, there is a flat annual service fee of $150 per film. The first year’s service fee is included in your $1560 .

For high definition (HD) delivery, the charge is $1595 .

Hulu:

If you are also using Distribber to access iTunes, placement on Hulu costs an additional $959. Hulu has been proven to be an amazing platform by generating filmmakers constant revenue along with iTunes and Amazon. . Hulu by itself costs $995 .

Amazon VOD:

Amazon is $150 to go live on Amazon VOD. This also includes our 24/7 ticket support and reporting.

Redbox:

Redbox (Kiosk) is $1395 if accepted into their platform.

Netflix Watch Instantly:

Placement on Netflix Watch Instantly costs are $964 for SD and $999 for HD. The fee includes negotiating a streaming license for your film, 24/7 ticket support, and handling delivery of your film.

Filmmaker Direct (Cable/Satellite/Telco VOD):

Submission is , which for a limited time is waived, so submission is now FREE. If your film is accepted, the charge is $7000 for guaranteed placement in a minimum of 80% of nationwide VOD households. Note that this service is not right for you if you do not have a good sense of the existing demand for your film. This deal works best for rightsholders who have already had some success with a title on VOD, are producing similar style/quality content for a similar audience, and want to retain more of their upside.

If you have multiple films, contact us for discount info.

Shipping/Misc:

There are no charges for shipping to the coding house and back to our office, but in times of failed Q/C and a new asset is needed then it will cost $30 for the asset to be shipped back to the appropriate party if a pre paid FedEx number is not provided. This amount can be paid via our custom invoice link. During payouts there is a $15 royalty payment charge, if your royalties are $40,000 for the quarter or $100,000 its still only $15 for the payment processing.

Where does my money go?
Our Bank Account Silly!

Think of Distribber as a management service. You pay us, then we manage your account while you receive 100% of your revenue. It costs Distribber $1000 per film to Q/C, Code, and Deliver your project. The $150 yearly fee includes the management of your film, general accounting, 24/7 ticket support (Clients Only), and monthly reporting. iTunes gives Distribber a report of each film, and each report must be manually downloaded and uploaded per film. So as you can imagine between the communication for delivery, the 24/7 support, the accounting, and the reporting, its a lot of work to not receive any revenue from the film, so we feel our prices are fair for the quality service you will recieve.

How and when do I get my money?

iTunes and Amazon generally send your sales information and money within 60 days after the end of the month in which the sale took place.

Distribber offers 24-hour access to your sales stats. No more waiting on old-model distributors for reports! Just log in to your account to see the latest sales that have been reported to us by the stores. We now pay everyone monthly, within 10 business days of every collection. You may choose to receive your funds via Paypal (it’s fast!) or good old fashioned check.

What’s my split with iTunes?

On a $9.99 sale, Distribber pays you $7.00. We give you 100% of what we collect from iTunes.

What’s my split with Hulu?

Hulu collects advertising revenue based on the number of ads viewed while watching your movie, then pays you 50% of what they collect.

What’s my split with Amazon VOD?

50-50. Again, we give you 100% of what we collect.

What’s my split with Netflix Watch Instantly?

Unlike iTunes and Amazon VOD, Netflix’s Watch Instantly service does not pay “per turn.” Instead, they pay a license fee for your film’s Subscription Video On Demand (SVOD) rights — usually for one or two years. So, Netflix can stream your film to their subscribers as often as they wish during the term of your agreement, in exchange for the license fee Netflix pays for that term.

What’s my split with Cable/Satellite/Telco?

Each outlet cuts its own deal, so splits vary from cable operator to cable operator. Also, the elements of each film sometimes dictate better terms. As an average, you’ll see close to 50%.

TV SHOWS
iTunes

Distribber is now an aggregator for TV Shows. Simply put, if you have a TV Show and you want to track your sales and keep 100% of your revenue then your in the right place. (Our submission form for TV Shows will be live August 19th)

Hulu

More info coming soon

Netflix

More info coming soon

Amazon

More info coming soon

DELIVERABLES
Closed Captions
Are closed captions required for delivery to iTunes?

Yes. For acceptance into the US iTunes store, you must include a closed captions file in the .scc file format. Distribber now offers Closed Caption Services, see below.

Can I be exempt from creating a Closed Caption file?

No. iTunes and a growing number of platforms are utilizing the FCC regulations as a jumping off point. The iTunes store has implemented its own rules independent of the FCC and providing Closed Captioning is the requirement for content providers to maintain active status on the iTunes storefront. They are not honoring exemptions to the regulation. If you are in need of Closed Captions asap, see below.

iTunes
What format must my film be in, to deliver to iTunes in standard def?

For SD:

For HD:

What format must my artwork be in, to deliver to iTunes?

Artwork can be a JPEG or TIFF. The image must be 1400 × 2100 pixels.
Artwork may NOT include: credit blocks, email addresses, URLs, product tagging, or any other contact information or any pricing information.

Amazon

For Amazon VOD, you need only provide a standard play-DVD (no data disks or Blue-Rays). This is because Amazon will down-res to DVD quality, so we discourage the expense and risk of creating and delivering other sources.

GETTING INTO THE STORES
Does my film get accepted automatically?

Amazon VOD: Yes
iTunes: No
Hulu: No
Netflix Watch Instantly: No
Cable/Satellite/Telco VOD: No

Our track record is extremely good for getting film and TV content onto iTunes. We have great relationships with all the platforms, but some are more picky than others. Start by submitting your film’s information in the form on the Distribber homepage (you get your money back if you are declined, minus a $120 processing fee), and we’ll let you know within two weeks (often within a couple of days). Then, once your film is accepted, you can begin the deliverables process.

How is my film priced?

iTunes pricing is based on date completed (new release vs. library) and whether your film is HD or SD. There are 4 price tiers, and you may choose which you think gives your film it’s best chance. You may change price tiers after your film is live. Just notify us of the change and it’ll be active in a few days.

Amazon allows you to set your retail prices.

Netflix Watch Instantly is a subscription service, and so has no pricing for individual films.

Cable/Satellite/Telco VOD pricing is set by the operator.

What are the acceptance guidelines?

GENERAL

While there are some rare exceptions, your film must:

Your film must NOT

NETFLIX WATCH INSTANTLY

To receive an offer from Netflix for their Watch Instantly service, your film is submitted once a month to Netlfix for consideration with our other films. Netlfix will review all meta data sent and if they are interested we will let you know.

Do you take short films?

Yes! We can now deliver short films to iTunes! Our site is not yet prepared to accept short films but rest assured we are working on it.

How long does it take for a film to go live in the iTunes store once paid for?

On average it takes about 90 days, if you have absolutely no QC issues. Most of this time occurs with the encoders, in the QC process. Once iTunes has your approved materials, the process moves very quickly. Please remember, Distribber does not have control over when your film goes live — but this is an average.

How do I make changes to a film once I have paid for it?

Unfortunately there is no easy way to make changes to a film once you have delivered. We distribute your film immediately to the iTunes encoders for delivery and therefore cannot make changes to the delivered film.
So, be very careful that your information is correct!

How do I take down a film that has already been paid for?

Once your film is live on iTunes and you want to remove the film from the platform we will process a takedown for you. Takedown fee's for iTunes, Netflix, and Hulu will be $200 each, Amazon is $50 to process the takedown.

SUPPORT
Is there a place where I can get my questions answered once I become a client?

Yes! If you are a client of Distribber's then you are offered 24/7 support at Distribber.net - There you can create your profile and submit tickets regarding payments, progress, editing/coding, and more.

GET YOUR FILM IN OTHER STORES
Will you be offering access to other platforms, like Playstation, XBox, Redbox, etc?

Yes! We are in discussions to add several more outlets soon. You will be able to submit your film to additional stores for an additional fee.
(UPDATE April 23rd 2014) Get your film distributed to Redbox, Redbox Instant, Walmart, VuDu, and BestBuy shortly! We are very close to adding these new platforms. VuDu and Redbox Instant are both on Xbox, we are excited to get your films to a new marketplace!

MARKETING
Will you do anything to help market my movie?

Officially, we say no, but in reality:
We always discuss promotional strategies with the platform you are placed on. We push for prominent placement on the iTunes Independent Film and Documentaries homepages, and to tie-in with other iTunes properties (film and music) when relevant. We work with Hulu to help determine best placement. We and our VOD partners at Brainstorm media work with MSOs to pick favorable release dates and other opportunities. And of course we promote clients’ films through our social media networks and our mailing list.

OTHER SERVICES
Do you offer any other services?

Yes. We offer Closed Caption Services for short films, feature films, and TV shows.

SOCIAL
Do you have any social accounts?

Yes. We have a Facebook which is facebook.com/distribber and Twitter which is twitter.com/distribber